As its name implies, Orchestra conducts a swarm of workers, most of whom are freelancers, and other “robots” to complete projects. When a client requests website improvements, which B12 sells a la carte, Orchestra generates a new Slack group, identifies team members who are both available and appropriate to complete specific tasks, and hands off work to humans and automated processes in the appropriate order. It constructs a hierarchy of workers who can check and provide feedback on each other’s work.
Automation is often associated with repetitive work such as torquing a bolt or combing through contracts during an audit. Orchestra and other systems like it demonstrate that the management of that work, and even work too complex to fully automate, also involves tasks with high automation potential. According to a McKinsey analysis, 25% of even a CEO’s current job can be handled by robots, and 35% of management tasks can be automated. [...]
A Bain report published in April suggested that by the end of 2027, most of a company’s activity will be automated or outsourced.”Teams will be self-managed, leading to a vast reduction in the number of traditional managers,” the report’s authors write. “Employees will have no permanent bosses, but will instead have formal mentors who help guide their careers from project to project.”
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