29 September 2018

Aeon: How to tell the difference between persuasion and manipulation

Suppose that Amy just left an abusive-yet-faithful partner, but in a moment of weakness she is tempted to go back to him. Now imagine that Amy’s friends employ the same techniques that Iago used on Othello. They manipulate Amy into (falsely) believing – and being outraged – that her ex-partner was not only abusive, but unfaithful as well. If this manipulation prevents Amy from reconciling, she might be better off than she would have been had her friends not manipulated her. Yet, to many, it could still seem morally dodgy. Intuitively, it would have been morally better for her friends to employ non-manipulative means to help Amy avoid backsliding. Something remains morally dubious about manipulation, even when it helps rather than harms the person being manipulated. So harm cannot be the reason that manipulation is wrong.

Perhaps manipulation is wrong because it involves techniques that are inherently immoral ways to treat other human beings. This thought might be especially appealing to those inspired by Immanuel Kant’s idea that morality requires us to treat each other as rational beings rather than mere objects. Perhaps the only proper way to influence the behaviour of other rational beings is by rational persuasion, and thus any form of influence other than rational persuasion is morally improper. But for all its appeal, this answer also falls short, for it would condemn many forms of influence that are morally benign. [...]

What makes an influence manipulative and what makes it wrong are the same thing: the manipulator attempts to get someone to adopt what the manipulator herself regards as an inappropriate belief, emotion or other mental state. In this way, manipulation resembles lying. What makes a statement a lie and what makes it morally wrong are the same thing – that the speaker tries to get someone to adopt what the speaker herself regards as a false belief. In both cases, the intent is to get another person to make some sort of mistake. The liar tries to get you to adopt a false belief. The manipulator might do that, but she might also try to get you to feel an inappropriate (or inappropriately strong or weak) emotion, attribute too much importance to the wrong things (eg, someone else’s approval), or to doubt something (eg, your own judgment or your beloved’s fidelity) that there is no good reason to doubt. The distinction between manipulation and non-manipulative influence depends on whether the influencer is trying to get someone to make some sort of mistake in what he thinks, feels, doubts or pays attention to.

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