12 May 2017

Scientific American: The Rising Trend of Pets at Work

It's growing increasingly common to see pets at work, especially at smaller companies settings in New York City. LinkedIn has 178 results for "dog friendly" jobs in NY, which presumably means they either have a designated "office dog" or multiple employees may bring their dogs in. And dogs do seem to be the winner in this category over, say, a pet hamster. Big names like Google, Mashable, and Amazon have pet-friendly policies that welcome non-assistive companions into the office on a daily basis. Google, for instance, makes plain its preference for dogs and even allegedly has caregivers on staff for those lucky pooches. Amazon’s canines are featured on a dedicated page where visitors are informed that they get dog biscuits at reception desks and have access to doggie-sized water fountains. Smaller companies are following suit by allowing dogs into the workplace (albeit with fewer of those fancy additional perks) seeing the allowance as a non-financial perk that helps generate a perception of work/life friendliness and an acknowledgement of the life commitments of the incoming workforce. The benefits are touted widely: pets help reduce stress and may increase communication and socialization and there is no shortage of research to this effect. But in our rush to welcome pets into the workplace, we may be overlooking the full experience for everyone involved—including our furry friends.

Approximately 60% of Americans own a pet. It's not surprising therefore that there is a cultural shift toward permitting access for pets in spaces that have traditionally been more narrowly defined. There has been a lot of research on the impact that pets have on children, the elderly, the sick, and prisoners. For example, pets may help as an icebreaker for children in therapy; or help the emotional development of children by putting them in a situation where they learn how to care for others. Pets have been shown to help elderly Americans remain social and mobile, and may reduce depression in this population.  [...]

According to one study that surveyed 31 companies in Kentucky, pets in the workplace allow owners to express a bit of their personality. There are three types of organizational symbols that employees may use to personalize these collective spaces: authority symbols, reward symbols, and empathic symbols. These symbols influence how a person perceives the organization. Authority symbols are things like flags and banners, and they signify legitimacy. Reward symbols are things like plaques and they signify accomplishment. Empathic symbols—like plants and artwork—are suggestive overall of warmth and comfort. Pets fall into this last category. There may be fewer opportunities for symbology overall as employers strip down walls in favor of open work stations, so pets help fill this gap. Empathic symbols may encourage more social interaction by providing a neutral field where employees can connect with each other. Psychologically, they convey the perception that someone is approachable and friendly. 

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